PRIVACY POLICY

Effective Date: August 2025

At Palm + Coconut Studio ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard your information. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

Personal Information:

Name
Email address
Phone number
Billing and shipping address (for e-commerce sites)
Payment information (processed securely through third-party payment providers)
Other personal information you provide through contact forms or account registration

Non-Personal Information:

Browser type and version
IP address
Device type and operating system
Pages visited on our website
Referring website or search terms

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our services
To communicate with you, including responding to inquiries and sending transactional emails (e.g., order confirmations)
To process payments and fulfill orders
To personalize your experience on our website
To comply with legal obligations
To send marketing communications, with your consent

3. Use of Kit.com for Marketing and Communications

We use Kit.com for managing our landing pages, newsletters, and email marketing campaigns. When you subscribe to our newsletters or sign up on our landing pages, Kit.com may collect personal data, such as your email address, to manage and send these communications.

By subscribing, you agree to receive marketing emails from us. We use Kit.com to manage our email communications, and your data is processed by Kit.com in accordance with their privacy policy.

For more information on how Kit.com handles your data, please refer to their Privacy Policy.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on our website and improve our services. Cookies are small data files stored on your device. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some features of our website may not function properly.

5. Third-Party Services

We may use third-party services, such as payment processors and analytics providers, to help us operate and improve our website. These services may collect information about you, and they have their own privacy policies that govern their practices.

Examples of third-party services we may use include:

Payment gateways (e.g., Stripe, PayPal)
Google Analytics for website analytics
Kit.com for landing page management and email marketing

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access: You can request to view the personal information we hold about you.
Correction: You can update or correct any personal information we have.
Deletion: You may request that we delete your personal information, subject to certain legal restrictions.
Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

8. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at:

Palm + Coconut Studio
Email: palmcoconutstudio@gmail.com
Phone: +44 7899 006476